Lovely ladies always go above and beyond for Mum. Always punctual, they are kind and caring as Mum is deaf and partially sighted. Serendip office always available to call and help if they can. I’m happy to leave Mum in their capable hands if I go on holiday, which has been the only agency I felt able to do this with.

Happy experience with Serendip Home Care, would recommend the friendly staff and management approach. Care for my bed-bound mum was approached with dignity and kindness. Helpful suggestions and knowledge on setting up the care was extremely helpful by the management team.

Considering the carer does not speak very good English, she is always willing to learn and remembers things she has done before. She is always smiling and happy despite feeling the cold and is always willing to learn new things. She is an asset to your team.

The last 12 months provided Mum with the care to remain independent in her own residence, and before that, helped my frail dad with personal hygiene regime for many months before he eventually had to be admitted nursing home. All up, very supportive and attentive.